RASHAZ LIMITED is responsible for collecting, handling, and protecting your personal data through our services.


Contact Us

If you have questions about how we use your data, contact us at:
243 Gresham Road, Slough, SL1 4PH
info@rashaz.co.uk


What Data Do We Collect?

We collect personal information to help us provide and improve our services. This may include:

  • Name, email address, phone number
  • Billing and shipping details
  • Website usage data

Why We Use Your Data

We use your data for the following purposes, based on legal grounds:

  • Order Processing & Delivery – To process orders, deliver items, and manage payments
    (Legal basis: contract)
  • Service Improvements – To fix bugs, analyse performance, and enhance your experience
    (Legal basis: consent, contract, or legitimate interest)
  • Personalised Experience – To suggest products and promotions you may like
    (Legal basis: consent or legitimate interest)
  • Legal Obligations – To comply with laws and regulations
    (Legal basis: legal duty)
  • Customer Support – To help you via email, chat, or phone
    (Legal basis: consent, contract, or legitimate interest)
  • Marketing & Advertising – To show you relevant ads and offers
    (Legal basis: consent or legitimate interest)
  • Fraud Prevention – To ensure security and detect suspicious activity
    (Legal basis: legitimate interest)
  • Other Uses – For any additional purpose, we’ll ask for your clear consent, which you can withdraw at any time

Cookies & Tracking

We use cookies to make your experience better. Cookies are small files saved on your device.

Types we use:

  • Essential Cookies – For basic site functions like login and checkout
  • Analytics Cookies – To track how people use our website
  • Functionality Cookies – To remember your preferences
  • Targeting Cookies – To show ads based on your browsing history

Third-Party Services

We work with trusted third-party partners (e.g. couriers, payment processors, marketing platforms).
They only access your data to perform their services — and must follow data protection laws.


Business Transfers

If our business is sold, merged, or acquired, your personal data may be transferred to the new owner — still protected under this privacy policy.


Legal & Security Protections

We may share your data to:

  • Comply with the law
  • Enforce our terms
  • Protect RASHAZ LIMITED, our customers, and others

Your data is protected by:

  • Industry-standard encryption
  • PCI DSS compliance for payment data
  • Secure servers and systems
    We may verify your identity before disclosing personal data.

How Long We Keep Your Data

We retain personal data for 2 years, unless the law requires us to keep it longer.


Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate or incomplete information
  • Delete your data (in some cases)
  • Restrict how we use your data
  • Object to certain uses of your data
  • Transfer your data to another service

These rights are free to use. We’ll respond within 1 month of receiving your request.

Contact: RASHAZ LIMITED, 243 Gresham Road, Slough, SL1 4PH


Complaints

If you’re unhappy with how we’ve handled your data, please contact us at:
100 Keel Drive, Slough, England, SL1 2SU

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